The guitar came in just 2 days, already tuned and ready to use. I love the guitar, the sound is clear and, even though I was used to nylon strings, the metalic strings sound beautifully. I'm very glad with this product. The only downside is that I have to send an email because I was not notified the guitar was delivered, so I actually found out 2 days after the guitar was left with the building concierge. But in overall very good communication and very complete information in the website.